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Property Management in the Algarve

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Property Management Algarve Portugal

Villa Club Property Management

Introduction
Villa Club have been renting and managing properties here in the Algarve for the past fifteen years. We have over 18,000 villa and apartment rental bookings to date, many repeat clients and contracts with major tour operators to the Algarve, proving our property management is both well established and of consistent quality.

By having your property rented and managed by Villa Club you have one point of contact. We have invested in the latest computer technology and aided by our in-house rental and property management system our trained staff have all the information available to answer your queries efficiently and without delay.

As the largest independent Rental Agency in this area, we are well positioned to achieve a good level of rental income. Our staff will advise and make recommendations on how to improve your property in order to maximise your rental bookings.

Property Management Service

Our property management service is designed to provide the right level of service for you and your property. The key element to our service is your Property Manager. Our property managers regularly inspect and systematically check on all aspects of your property.

· Security
· House keeping
· Maintenance
· Electrical appliances
· Service contractors i.e. pool and garden maintenance
· Inventory
· Guest arrivals & property readiness

Before we take on your property for management, your property manager will agree a schedule with you of items for regular inspection. This can include from checking irrigation settings to watering of internal plants.

In addition to your property manager you will also have your own maid who will visit the property once per week when the property is not occupied to carry out general airing and cleaning. This is to ensure the property is always in readiness for any last minute occupation.

Bill Payments

All bills presented to us such as electricity, telephone, pool and garden maintenance are paid by us on your behalf and then debited to your personal account. This service ensures that bills are paid promptly and we can attend to any necessary contact with the service provider. Each month you will receive an itemised statement of account.

Local Authorities

With our experience and local knowledge we can liaise with any of the local authorities regarding your property. We can 'speed up' such items as telephone installation or any other feature you wish to have added to your property.
Any legal matters or tax returns etc. can usually be referred to our advisors at preferential rates. If you own an offshore company, by law you must appoint a fiscal representative here in Portugal, which we can also assist you with.

Owners Discount Card

All property owners will receive a Bonus Card offering discounts at our Villa Club facilities:

Tennis Centre - Reduced court fees, discounted tennis lessons
Club House
Health and Fitness Centre - Discounts on beauty treatments and massage
Selected Local Business & Restaurants - offer up to 10% on purchases

All owners receive a free copy of our Central Algarve magazine and if you are not in residence, this will be sent to you by mail.


Fees for providing the above service
(Including weekly visit by maid)
IVA INCLUDED

Property Type
Bedrooms
Amount Payable per month
Including IVA
Apartments
1 or 2
€120
Villa
3
€130
Villa
4
€150
Villa
5
€200

 

Additional Services

Cleaning, Maid & Laundry Service
We provide a complete cleaning, maid and laundry service whilst you or your guests are in occupation. Our housekeeping staff is backed up by our own 'on-site' laundry facility and two-way radios keep them in constant contact with our main office.
Daily maid service is charged at €9.50 per hour and laundry, if removed to our laundry at €3.00 per kilo. Prices quoted are subject to IVA.

While Rented

If you decide to rent your property, we have a fixed charge per day occupied during the rental period. This charge includes for:- maid hours, cleaning products, general laundry (i.e. sheets/towels), travel time and IVA.

Size of Property
1
2
3
4
5
Cost per day
€13
€13
€21
€25
€29

 

Window/Terrace Cleaning

A monthly visit will be made to the property to clean windows on the outside (where possible), clean terraces and carry out simple maintenance jobs e.g. change light bulbs where necessary. There is a fixed charge for this service, which will be debited to your account on a monthly basis. Prices quoted are subject to IVA. This service will automatically be performed once per month to properties within our rental programme.

Size of Property
1
2
3
4
5
Cost per day
€31
€31
€41
€52
€62

 

Maintenance

Villa Club have a dedicated team of maintenance personnel able to carry out most minor repairs. Small maintenance work is charged at €30 per hour plus materials. There is a minimum charge of €90 for call out after 6 p.m. Authorisation will be sought for work that may exceed a cost of €250.

Pool and Garden

If you have a preferred garden or pool maintenance contractor, we are happy to continue with them and ensure they provide the service as per their contract. Alternatively we can arrange a good and reliable contractor to ensure that you are guaranteed a competitive price and a service which has been vetted by Villa Club.

Cost of pool maintenance via Villa Club preferred contractor:-

Pool Size Price (plus IVA)

9 x 4
€80
10 x 5
€100
12 x 6
€120

N.B. please add additional €15 to above prices for heated pools

General

Work carried out by your Property Manager above and beyond normal duties will be charged at €18 per hour
Meeting of private guests/clients and providing key collection - €30 during office hours
- €60 outside

Contract

Villa Club Property Management Contract
(Villa Club is hereinafter known as VC)

Bill Payment Service
(A) A credit balance must be kept on the owners account at all times sufficient for the payment of bills to be processed. A balance of approx. 500 Euros is usually sufficient.
i) VC cannot be held responsible for non-payment of bills if no funds are available.
ii) Whilst VC will endeavour to pay all bills before they become overdue, VC will not be responsible for the late payment of bills where this is beyond their reasonable control. Neither will VC be responsible for any consequential losses incurred by the owner as a result of non- payment of any bill.
iii) VC will take reasonable care to ensure that bills are paid when due and in cases where bills are under 250 Euros, we will use our discretion in settling them. Otherwise if they are not the normal bills such as electricity etc. we will seek your authorisation
iv) If VC perceive some doubt as to whether the owner will accept a particular charge, then VC may attempt to clarify matters by contacting the owner, the cost of which must be borne by the owner.
v) The quarterly service fee will be debited to the owners account without notice during the quarter in question.
vi) As long as reasonable notice is given VC will make any payment on written request from the owners up to the value of the owners credit balance.
vii) A file will be kept of the supporting documents of entries made to an owners account. This file is available for inspection by the owner at VC offices with reasonable notice during normal office hours. If the owner wishes to have the documents forwarded, this will be done by normal post and the cost will be borne by the owner.
viii) If the owner's balance is in debit for any reason, it is accepted that reasonable commercial interest may be charged on the value outstanding at the discretion of VC. Also the owner accepts that the cost of any reminders and telephone calls to restore the account to credit will be at the owners cost.
ix) A regular statement will be sent to the owner by post or fax. The owner should raise queries within 30 days, failing which VC will assume account entries to be correct.

Other Management Conditions

(B) The owner will provide to VC all information regarding the property (see attached sheet).
i) The owner will provide a complete set of keys to the property. If renting VC will require three sets of keys to the main doors only. VC if required will copy keys and charge to owners account.
ii) If VC are to provide maid and laundry services to guests or rental clients the owner will provide a minimum of three sets of bed linen and towels. (Bath and hand Towels).
iii) VC will undertake any small repairs up to the value of €250 and will charge to the owners account. For any major work or repairs VC will obtain quotations and advise the owner before work is commenced. VC may charge the owner for any work carried out in cases of emergency outside normal office hours.
iv) The owner gives authorisation for VC staff and agents to enter the property to undertake their work on the property as required.
v) Before VC undertake the management of the property the owner will have to provide a complete inventory of the contents. After checking, both parties will keep a copy.
vi) This contract does not replace any rental contract that the owner may have with VC


Minimum Account Balances

The following amounts should be maintained on account at all times to enable the smooth payment of bills and ensure the continuation of services:-500 Euros (to be adjusted as necessary)

If your account has inadequate funds to sustain your level of expenditures and, as a result, we are obliged to contact you, we reserve the right to charge additional telephone and administration costs in respect of this work. Similarly this will apply in cases where owners have services such as electricity and telephone disconnected through non-payment or neglect.

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